KQuestions (KQ) respects your privacy and is committed to protecting your personal information. This privacy policy ("Privacy Policy") is an agreement between you and KQuestions and its affiliates (collectively "KQuestions," "KQ," "us," "our," or "we") while accessing and using our services, including our websites (including kquestions.org), social media pages, related applications, and any other KQ online presence (collectively, the "Services").
We've written this policy in clear language because we believe everyone deserves to understand how their information is used - not just those with law degrees.
As used in this Privacy Policy, "personal information" means information that identifies you as an individual (like your name, email address, or IP address) or information about you that is directly linked to such identifying information. Personal information does not include aggregate data from which individual identities have been removed.
By accessing or using the Services, creating a KQ user account, or submitting personal information to KQ, you consent to this Privacy Policy and our collection and use of your information as described below. If you do not agree with our practices, you may choose not to use certain portions of the Services.
This Privacy Policy applies to information we collect:
This policy does not apply to information collected by third-party websites not operated by KQ.
KQ does not knowingly collect personal information from children under 16 without parental consent. If you believe we may have information from a child under 16, please contact us at legal@kquestions.org.
Information You Give Us
We collect personal information you provide directly to us, including:
- Contact Information: Your name, email address, and other contact details when you register, subscribe to newsletters, or contact us
- Account Information: Username and password if you create an account
- User Content: Questions you submit, comments you post, or other content you share (subject to our Terms of Use)
- Communication Data: Your correspondence with us, including emails and feedback
- Payment Information: When you donate, we use PCI-compliant third-party processors (like Stripe and PayPal) to handle transactions. We don't store payment card details but may keep transaction records for tax documentation and donor acknowledgment
Information Collected Automatically
As you navigate our Services, we automatically collect: Log Data: Technical information including
- IP address, browser type, operating system, pages visited, and time spent
- Usage Information: How you interact with our content, which questions you read, and search terms used
- Device Information: Information about your computer or mobile device
- Cookies and Similar Technologies: Please see our Cookie Policy section below
We collect this information to maintain and improve our Services, understand which questions matter most to our community, and ensure security.
We use the information we collect to:
- Provide and Improve Services: Deliver content, respond to questions, personalize your experience, and develop new features
- Communicate: Send newsletters (with your consent), respond to inquiries, and provide updates about our Services
- Analytics: Understand how people use KQ to better serve our community's needs
- Security and Legal: Protect against fraud, enforce our terms, and comply with legal obligations
- Ministry Purposes: Further our mission of providing thoughtful responses to life's hardest questions
Lawful Basis: We collect your personal information with your consent or when we have a legitimate interest in doing so. For EU residents, we comply with GDPR requirements[1].
KQ will never sell your personal information to third parties.
We may share your information only:
- Service Providers: With trusted partners who help us operate our Services (under confidentiality agreements)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Analytics Partners: With services like Google Analytics to understand usage patterns
- With Your Consent: When you explicitly authorize sharing
We may share aggregate or de-identified information that doesn't personally identify you.
You have certain rights regarding your personal information:
For All Users:
- Access and Correction: Request information about what data we have and correct any errors
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Communication Preferences: Opt-out of marketing communications
- Data Portability: Receive your data in a machine-readable format
Additional Rights for EU Residents:
Under GDPR, you also have rights to:
- Object to certain processing
- Restrict processing in specific circumstances
- Not be subject to automated decision-making
- Lodge a complaint with supervisory authorities
While KQ intends to file for nonprofit status and may be exempt from certain CCPA requirements once established, we honor California residents' rights to:
- Know what personal information we collect
- Request deletion of personal information
- Opt-out of any sale of personal information (we don't sell your data)
- Non-discrimination for exercising privacy rights
To exercise any of these rights, contact us at legal@kquestions.org.
We use cookies and similar technologies to:
- Essential Functions: Enable core features like staying logged in
- Analytics: Understand how our Services are used
- Preferences: Remember your settings and choices
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our Services.
Currently, our Services do not respond to Do Not Track browser signals. We may use standard internet technology to collect information about your use of our Services.
We implement commercially reasonable security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments and updates
- Secure hosting with trusted providers
However, no internet transmission is completely secure. You also play a role in protecting your information by using strong passwords and being cautious about what you share online[3].
Our Services are operated in the United States. If you access the Services from outside the U.S., your information will be transferred to and processed in the U.S. The privacy laws in the U.S. may differ from those in your jurisdiction. We ensure appropriate safeguards are in place for international transfers as required by law.
We keep your information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by posting a notice on our Services and updating the "Last Updated" date. Your continued use of our Services after changes are posted means you accept the updated policy.
You can modify or stop communications from KQ by:
- Clicking "Unsubscribe" in any of our emails
- Updating your account preferences
- Contacting us at legal@kquestions.org
Please specify which communications you wish to opt out of.
To ask questions about this Privacy Policy, exercise your privacy rights, or share concerns about our data practices, contact us:
Email: legal@kquestions.org
For EU residents with data protection inquiries: Email: dpo@kquestions.org
[1] General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679 [2] California Consumer Privacy Act (CCPA) - California Civil Code Section 1798.100 [3] Federal Trade Commission Guidelines on Data Security - 16 CFR Part 314 [4] Children's Online Privacy Protection Act (COPPA) - 15 U.S.C. §§ 6501-6506
At KQuestions, we believe in thoughtful responses to life's hardest questions. This policy reflects our commitment to transparency, respect, and protecting your information while serving our global community seeking wisdom beyond black-and-white answers.
